Freight Forwarder

A freight forwarder is a company that organizes the shipment of goods on behalf of shippers, acting as an intermediary between the cargo owner and the various transportation services (ocean carriers, airlines, trucking companies, rail operators). Freight forwarders do not typically own the vessels or vehicles — instead, they leverage their relationships and expertise to arrange the most efficient and cost-effective routing for their clients.

In Freight Forwarding

Modern freight forwarders provide end-to-end logistics services including booking cargo space, preparing shipping documentation, arranging insurance, handling customs clearance, and coordinating last-mile delivery. They consolidate shipments from multiple clients to negotiate better rates, manage regulatory compliance across different countries, and provide visibility into shipment status. The role requires deep knowledge of trade regulations, carrier networks, and documentation requirements.

How CargoGen Handles It

CargoGen is built for freight forwarders. It replaces the spreadsheets, email threads and retyping with one shipment record per job. AI reads the documents and emails that arrive into that record, and bills of lading, manifests and invoices are generated from it.